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Thread: Problems after installing

  1. #1
    hosting is offline Member
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    Default Problems after installing

    i get this errors and can no longer try to find the solution could i get any help?

    Warning: VardefManager::include(cache/modules//Uservardefs.php) [function.VardefManager-include]: failed to open stream: No such file or directory in /var/www/vhosts/primerosresultados.com/subdomains/gestor/httpdocs/include/SugarObjects/VardefManager.php on line 108

    Warning: VardefManager::include() [function.include]: Failed opening 'cache/modules//Uservardefs.php' for inclusion (include_path='/var/www/vhosts/primerosresultados.com/subdomains/gestor/httpdocs/include/..:.:') in /var/www/vhosts/primerosresultados.com/subdomains/gestor/httpdocs/include/SugarObjects/VardefManager.php on line 108

    Warning: mkdir() [function.mkdir]: SAFE MODE Restriction in effect. The script whose uid is 10016 is not allowed to access /var/www/vhosts/primerosresultados.com/subdomains/gestor/httpdocs/cache/modules owned by uid 48 in /var/www/vhosts/primerosresultados.com/subdomains/gestor/httpdocs/include/utils/sugar_file_utils.php on line 59

    Warning: VardefManager::include(cache/modules/Users/Uservardefs.php) [function.VardefManager-include]: failed to open stream: No such file or directory in /var/www/vhosts/primerosresultados.com/subdomains/gestor/httpdocs/include/SugarObjects/VardefManager.php on line 108

    Warning: VardefManager::include() [function.include]: Failed opening 'cache/modules/Users/Uservardefs.php' for inclusion (include_path='/var/www/vhosts/primerosresultados.com/subdomains/gestor/httpdocs/include/..:.:') in /var/www/vhosts/primerosresultados.com/subdomains/gestor/httpdocs/include/SugarObjects/VardefManager.php on line 108

    Warning: VardefManager::include(cache/modules//EmailAddressvardefs.php) [function.VardefManager-include]: failed to open stream: No such file or directory in /var/www/vhosts/primerosresultados.com/subdomains/gestor/httpdocs/include/SugarObjects/VardefManager.php on line 108

    Warning: VardefManager::include() [function.include]: Failed opening 'cache/modules//EmailAddressvardefs.php' for inclusion (include_path='/var/www/vhosts/primerosresultados.com/subdomains/gestor/httpdocs/include/..:.:') in /var/www/vhosts/primerosresultados.com/subdomains/gestor/httpdocs/include/SugarObjects/VardefManager.php on line 108

    Warning: mkdir() [function.mkdir]: SAFE MODE Restriction in effect. The script whose uid is 10016 is not allowed to access /var/www/vhosts/primerosresultados.com/subdomains/gestor/httpdocs/cache/modules owned by uid 48 in /var/www/vhosts/primerosresultados.com/subdomains/gestor/httpdocs/include/utils/sugar_file_utils.php on line 59

    Warning: VardefManager::include(cache/modules/EmailAddresses/EmailAddressvardefs.php) [function.VardefManager-include]: failed to open stream: No such file or directory in /var/www/vhosts/primerosresultados.com/subdomains/gestor/httpdocs/include/SugarObjects/VardefManager.php on line 108

    Warning: VardefManager::include() [function.include]: Failed opening 'cache/modules/EmailAddresses/EmailAddressvardefs.php' for inclusion (include_path='/var/www/vhosts/primerosresultados.com/subdomains/gestor/httpdocs/include/..:.:') in /var/www/vhosts/primerosresultados.com/subdomains/gestor/httpdocs/include/SugarObjects/VardefManager.php on line 108

    Warning: VardefManager::include(cache/modules//Administrationvardefs.php) [function.VardefManager-include]: failed to open stream: No such file or directory in /var/www/vhosts/primerosresultados.com/subdomains/gestor/httpdocs/include/SugarObjects/VardefManager.php on line 108

    Warning: VardefManager::include() [function.include]: Failed opening 'cache/modules//Administrationvardefs.php' for inclusion (include_path='/var/www/vhosts/primerosresultados.com/subdomains/gestor/httpdocs/include/..:.:') in /var/www/vhosts/primerosresultados.com/subdomains/gestor/httpdocs/include/SugarObjects/VardefManager.php on line 108

    Warning: mkdir() [function.mkdir]: SAFE MODE Restriction in effect. The script whose uid is 10016 is not allowed to access /var/www/vhosts/primerosresultados.com/subdomains/gestor/httpdocs/cache/modules owned by uid 48 in /var/www/vhosts/primerosresultados.com/subdomains/gestor/httpdocs/include/utils/sugar_file_utils.php on line 59

    Warning: VardefManager::include(cache/modules/Administration/Administrationvardefs.php) [function.VardefManager-include]: failed to open stream: No such file or directory in /var/www/vhosts/primerosresultados.com/subdomains/gestor/httpdocs/include/SugarObjects/VardefManager.php on line 108

    Warning: VardefManager::include() [function.include]: Failed opening 'cache/modules/Administration/Administrationvardefs.php' for inclusion (include_path='/var/www/vhosts/primerosresultados.com/subdomains/gestor/httpdocs/include/..:.:') in /var/www/vhosts/primerosresultados.com/subdomains/gestor/httpdocs/include/SugarObjects/VardefManager.php on line 108

    Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at /var/www/vhosts/primerosresultados.com/subdomains/gestor/httpdocs/include/SugarObjects/VardefManager.php:108) in /var/www/vhosts/primerosresultados.com/subdomains/gestor/httpdocs/include/MVC/SugarApplication.php on line 384

    Warning: Cannot modify header information - headers already sent by (output started at /var/www/vhosts/primerosresultados.com/subdomains/gestor/httpdocs/include/SugarObjects/VardefManager.php:108) in /var/www/vhosts/primerosresultados.com/subdomains/gestor/httpdocs/include/utils.php on line 2528

    Warning: Cannot modify header information - headers already sent by (output started at /var/www/vhosts/primerosresultados.com/subdomains/gestor/httpdocs/include/SugarObjects/VardefManager.php:108) in /var/www/vhosts/primerosresultados.com/subdomains/gestor/httpdocs/include/MVC/SugarApplication.php on line 125

  2. #2
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: Problems after installing

    It seems like you have a permissions problem. Make sure that the web user has read/write/del access to the httpdocs directory.
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

    ________
    | Projects: |_____________________________________
    |
    | CandyWrapper (.NET Wrapper for SugarCRM SOAP API). Source now available on GitHub!
    | GoldMine to SugarCRM Express Conversion. Latest: 1.0.1.7 (Nov. 3, 2009)
    | CRM SkyDialer (Skype Integration). Latest: 1.0.2 (Feb. 17, 2010)
    | Round Robin Leads Assignment
    | Phone Number Formatter
    | CaseTwit (Twitter Integration)
    ______________________________________________

  3. #3
    iancomtek is offline Member
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    Default Re: Problems after installing

    One thing that caught my eye is that it appears PHP is in safe mode. If this is your server you really should turn it off (from memory, on my system its a config option in /etc/php5/php.ini'). If you are using a hosted service the best suggestion I have is to use a different host!

    There is some information on file permissions which you may find useful:
    http://www.sugarforge.org/frs/downlo...ermissions.pdf

  4. #4
    hosting is offline Member
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    Default Re: Problems after installing

    you mean giving access to root directory? i'm setting a 755 to httpdocs to see if it gets solved in any case i get weird url such as:
    cache/modules//Uservardefs.php
    with double slash is somehow awkeward isn't it?

  5. #5
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: Problems after installing

    You installed it to httpdocs. It doesn't need to be there. Most folks will install it to htdocs/sugarcrm or the like.
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

    ________
    | Projects: |_____________________________________
    |
    | CandyWrapper (.NET Wrapper for SugarCRM SOAP API). Source now available on GitHub!
    | GoldMine to SugarCRM Express Conversion. Latest: 1.0.1.7 (Nov. 3, 2009)
    | CRM SkyDialer (Skype Integration). Latest: 1.0.2 (Feb. 17, 2010)
    | Round Robin Leads Assignment
    | Phone Number Formatter
    | CaseTwit (Twitter Integration)
    ______________________________________________

  6. #6
    hosting is offline Member
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    Default Re: Problems after installing

    Yes thx a lot the php safe mode turned off solved it. In any case what permission is best to se on denials because as i read it should be 766 but for most steps in instllation i had to set it to 777 for it to work could it be because of the safe mode? if so i guess having chmod 77 in include and else is not the best option.

    Thx thx for all your quick answers.

  7. #7
    hosting is offline Member
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    Default Re: Problems after installing

    i installed it in root because its a subdomain set only for this i guess this could be ok.

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