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Thread: Problems with contacts & projects in Sugarcrm Version 5.1.0a (Build 4837)

  1. #1
    tenzintrepp is offline Junior Member
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    Oct 2008
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    1

    Default Problems with contacts & projects in Sugarcrm Version 5.1.0a (Build 4837)

    Hello

    If I click in SugarCRM on new Task or new Project only a Blank Page shows up. So I cant make any new entries.

    When I try to add a Project in the small "New Project"-left Module I get this error:

    Error retrieving project tasks Query Failed:SELECT id FROM project_task WHERE project_id = '' AND deleted = 0::MySQL error 1054: Unknown column 'project_id' in 'where clause'

    I made a Screencast to show my Problem

    Thank you for help


    My System Infos:
    Betriebssystem: Linux 2.6.9-55.0.2.ELsmp
    IP Adresse: 194.126.200.24
    Servername: server14
    Apache: 2.2.9 (Unix)
    PHP Versionen: 5.2.6
    Perl: 5.8.8
    Perl-Pfad: /usr/bin/perl
    Sendmail-Pfad: /usr/sbin/sendmail
    mySQL Version: 5.0.51a-community

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Jul 2006
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    Default Re: Problems with contacts & projects in Sugarcrm Version 5.1.0a (Build 4837)

    Hi tenzintrepp

    How did you get this installation?
    is it a clean installation or had you upgraded another one?
    Did you install any package into it?
    According to your screencast there is a missed relationship.
    Try to do the following:
    Go to Admin -> Repair
    Rebuild Extension
    Rebuild Relationship
    Repair Database

    Take a look at the sugarcrm.log at the root of system.
    Check if the last lines (focus on date time of the records) contains any error.

    Let us know the tail of the sugarcrm.log
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

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