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Thread: Problems with de Upgrading Wizard (from 4.2.1 to 4.5.0)

  1. #1
    deGabriel is offline Member
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    May 2006
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    5

    Default Problems with de Upgrading Wizard (from 4.2.1 to 4.5.0)

    Dear Friends,

    When I try to upgrde my SugarCRM from 4.2.1 to 4.5.0,, the process stops and
    in my screen appears the following message:

    The new Upgrade Wizard will now resume the upgrade process. Please continue your upgrade.

    At this point the system do not presents any option. It's a final screen.

    When I restart my sugar, the look is the 4.2.1, and some functions like oportunities do
    not work.

    Thank you very much.

    My e-mail is degabriel@bitlonia.com

  2. #2
    Scott_Savage is offline Sugar Community Member
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    Sydney, Australia
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    Default Re: Problems with de Upgrading Wizard (from 4.2.1 to 4.5.0)

    Did you use the latest 4.5.0a patch?
    Web Server: IIS 6, Win2k3
    PHP: 5.2.5
    MySQL: 5.0.27-community-nt
    Sugar: 4.5.0j Open Source
    Website: www.scottsavage.net

  3. #3
    deGabriel is offline Member
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    Default Re: Problems with de Upgrading Wizard (from 4.2.1 to 4.5.0)

    Yes. Sure.
    I download the file yesterday. It's: SugarSuite-Upgrade-4.2.1-to-4.5.0a
    Best.

  4. #4
    twe2002 is offline Sugar Community Member
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    Default Re: Problems with de Upgrading Wizard (from 4.2.1 to 4.5.0)

    I have the same issue. The upgradewizard.log stops at "resetting $_SESSION"

    ....

    Mon, 11 Sep 2006 10:57:02 -0500 [UpgradeWizard] - unlinking [/usr/local/www/data-dist/freebsdbox/public_html/zucker/cache/upload/upgrades/temp/R0MG9G/manifest.php]
    Mon, 11 Sep 2006 10:57:02 -0500 [UpgradeWizard] - unlinking [/usr/local/www/data-dist/freebsdbox/public_html/zucker/cache/upload/upgrades/temp/L47RfD/manifest.php]
    Mon, 11 Sep 2006 10:57:02 -0500 [UpgradeWizard] - unlinking [/usr/local/www/data-dist/freebsdbox/public_html/zucker/cache/upload/upgrades/temp/I5dZbc/manifest.php]
    Mon, 11 Sep 2006 10:57:02 -0500 [UpgradeWizard] - unlinking [/usr/local/www/data-dist/freebsdbox/public_html/zucker/cache/upload/upgrades/temp/62ah7W/manifest.php]
    Mon, 11 Sep 2006 10:57:02 -0500 [UpgradeWizard] - unlinking [/usr/local/www/data-dist/freebsdbox/public_html/zucker/cache/upload/upgrades/temp/33ObeV/manifest.php]
    Mon, 11 Sep 2006 10:57:02 -0500 [UpgradeWizard] - resetting $_SESSION

    Nothing else.

  5. #5
    internationalities is offline Junior Member
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    May 2006
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    4

    Default Re: Problems with de Upgrading Wizard (from 4.2.1 to 4.5.0)

    Yep, same problem here!

    Thank goodness this was only a test upgrade

  6. #6
    primesuspect is offline Sugar Community Member
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    Detroit, MI
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    Unhappy Re: Problems with de Upgrading Wizard (from 4.2.1 to 4.5.0)

    same problem here. Centos 4.4, MySQL 4.1.2, Apache 2, everything up-to-date.

    The only non plain-jane thing about my server is that it is x86_64 SMP kernel. (dual opterons).
    Interested in Buddhism?.

  7. #7
    clint's Avatar
    clint is offline Sugar Team Member | Forums Lead Moderator
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    Default Re: Problems with de Upgrading Wizard (from 4.2.1 to 4.5.0)

    I'll have someone look into this tomorrow.

    Clint
    Sugar Developer Zone - developer resources | Sugar University - user and admin training
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    Clint Oram
    Chief Technology Officer and Co-founder
    SugarCRM

  8. #8
    apecontact is offline Sugar Community Member
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    Default Re: Problems with de Upgrading Wizard (from 4.2.1 to 4.5.0)

    facing this problem here too...

    Welcome to the new Upgrade Wizard
    The new Upgrade Wizard will now resume the upgrade process. Please continue your upgrade.

    Warning: require_once(cache/upload/upgrades/langpack/Japanese_lang_pack_SugarCRM_Os401a_001-manifest.php) [function.require-once]: failed to open stream: No such file or directory in F:\wamp\www\sugarcrm_old\modules\UpgradeWizard\ind ex.php on line 181

    Fatal error: require_once() [function.require]: Failed opening required 'cache/upload/upgrades/langpack/Japanese_lang_pack_SugarCRM_Os401a_001-manifest.php' (include_path='.;C:\php5\pear') in F:\wamp\www\sugarcrm_old\modules\UpgradeWizard\ind ex.php on line 181
    APE.
    Last edited by apecontact; 2006-09-12 at 11:32 AM.

  9. #9
    primesuspect is offline Sugar Community Member
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    Detroit, MI
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    Exclamation Re: Problems with de Upgrading Wizard (from 4.2.1 to 4.5.0)

    has anyone looked into this yet? I really want to get on the 4.5 bandwagon
    Interested in Buddhism?.

  10. #10
    tdp
    tdp is offline Sugar Community Member
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    Default Re: Problems with de Upgrading Wizard (from 4.2.1 to 4.5.0)

    I haven't been able to put my finger on it, but there seems to be something funky about the permissions needed in Sugar's various directories on Linux machines. On my system (Slackware 10.2, Apache 1.3.37, MySQL 4.1.21 and PHP 4.4.4) both the user and the group Apache runs under needed to have read and write privileges throughout the Sugar directory tree.

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