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Thread: Problems with focus on field

  1. #1
    Sukale is offline Sugar Community Member
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    Default Problems with focus on field

    Hello everybody,

    Today the following problem appeared, if I use the preselection under Contacts => filed Account name I cannot leave the field anymore. If I chose an account name via the select function it is working normally.

    Has anybody a solution for this problem, it occours only in the field Account name. In the field Assigned to the preselection works fine.

    Thanks for any support

    Lars

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Problems with focus on field

    Hi, Lars.

    Which version of Sugar.
    It is known a bug related to that at some 5.0 version.

    Cheers
    André Lopes
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  3. #3
    clint's Avatar
    clint is offline Sugar Team Member | Forums Lead Moderator
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    Default Re: Problems with focus on field

    I assume you are using Sugar 5.0? This sounds like bug 19281 that we fixed in 5.0.0c. See the 5.0.0c release notes.
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  4. #4
    maloner's Avatar
    maloner is offline Sugar Community Member
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    Default Re: Problems with focus on field

    Hi Clint,

    We are on 5.0.0e and still encoutering the problem. Any ideas?

    John

  5. #5
    clint's Avatar
    clint is offline Sugar Team Member | Forums Lead Moderator
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    Default Re: Problems with focus on field

    Can you supply more details? What browser version are you using? Any plug-ins in the browser?

    Is there anything else about how this problem is manifesting itself worth noting?
    Sugar Developer Zone - developer resources | Sugar University - user and admin training
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  6. #6
    franklin_sugar is offline Sugar Team Member
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    Default Re: Problems with focus on field

    Hi,

    It was a problem in 5.0.0a and was fixed in 5.0.0c. I also tested it in 5.0.0e. It works correctly.

    Thanks,
    Franklin

  7. #7
    maloner's Avatar
    maloner is offline Sugar Community Member
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    Default Re: Problems with focus on field

    Apologies, the problem is not actually related to the exact module. We have created a custom module called Tax Returns. There is a contact relate field on the module. The focus does not leave this field when the contact is selected using auto-fill.

  8. #8
    franklin_sugar is offline Sugar Team Member
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    Default Re: Problems with focus on field

    Hi maloner,

    Which browser are you using? It is a known problem for Safari and will be fixed in the coming 5.1.0 release.

    Thanks,
    Franklin

  9. #9
    maloner's Avatar
    maloner is offline Sugar Community Member
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    Default Re: Problems with focus on field

    Its happening on both IE7 and FireFox 2 unfortunately. I have also seen it happen on different sugar instances.

  10. #10
    SpacemanSpiff is offline Sugar Community Member
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    Default Re: Problems with focus on field

    [BUMP] We have the same issue here on 5.0.0d. Is there a solution yet?

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