Problems inserting tracker URL

[goodrich123]

I know this has been discussed before but i dont seem to have found my answer in previous replies to this question. I have got to the stage (using 5.0) where i have created the tracker urls and have gone (within the campaign) to email marketing and selecetd the email marketing tab and hit my entry. Then selected edit and gone to the template and selected edit. I now have the option to insert the tracker urls. But when i hit insert it simply puts some text in saying default link text. Whilst this link does link to the page i want it to it doesnt relate to the picture in the email which i want to track. A bit rambling but i hope you understand my dilema. Any help greatly received.
Thanks

[sugarcane]

But when i hit insert it simply puts some text in saying default link text.

You are following the correct steps. Sugar be default always inserts tracker URLs into the email template as 'Default link text'. You can change this to say something else. Simply highlight this text and overwrite it.

[goodrich123]

Thanks for that but i need to make specific pictures within the email trackable. I know this can be done but i cant figure it out

[Eds24]

I'm having the same issue too - has anyone got any advice on overcoming this problem?

[Ger]

Hope I got your question right... First you need to have your image uploaded to your website. Then you can construct an image link. Just replace src and alt:

<img src="http://www.sugarcrm.com/crm/images/SugarCRM_logo.gif" alt="SugarCRM" />

1. Open the template editor: Campaigns > (campaign name) > Email Marketing > (email marketing name) > Edit > Email template > Edit
2. Select tracker name, click Insert tracker URL. You see "Default link text. "
3. Click the "HTML" button
4. Search (Ctrl+F) for "Default link text. "

<a href="{survey1}"> Default link text. </a>

5. Then replace the text with the image reference:

<a href="{survey1}"><img src="http://www.sugarcrm.com/crm/images/SugarCRM_logo.gif" alt="SugarCRM" /></a>

And then you'll be able to track clicks to the image in your email. (However, as some email clients are set up not display images, it's better to have a text link in your email as well.)

[Hardwares]

I always underestimated role of URL trackers. However, after one year I can say that this small widget do wonders.

[toncho11]

Hello,

What is the role of image.php?

Can I make it when a picture is loaded (my company's logo) in the client's email client then it sets that the email has been opened?