Sugar Version: 4.2.0
Sugar Edition: SugarSuite
Category: Accounts
PHP Version: 5.1.2
Database: MySQL 4.0.25
Steps to reproduce
1. Clicked on the "Role Management" link in the Administration: Home screen.
2. Clicked on "Customer Role" and the 'Edit' button
3. Changed the "List" and "View" of "Cases" to "Owner"
Issue encountered:
I have created 10 Accounts in the system and each customer can only view their own cases and not from other accounts. But only one account able to do that, while the other accounts can view all cases. How can this be? I need help on this urgently.
Thanks in advance.


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