Quick Create Task - On Cases Module

[rcastro]

Hi everyone!

In the detailview of a case there's a sub-panel call 'Activities', where the user can create a New Task. When you create a new task it is automatically related to the case, but in my situation I always have a contact related to the case, so I want to automatically relate the contact with the task.

Any ideas ?


Thanks in advance,

Ramiro Castro

[mikesolomon]

you could either do this with view.edit or with a before save logic hook

the problem is that you can have many contacts associated with a case but only one associated with a task

so if there are more than one contact which one do you choose?

[rcastro]

mikesolomon, thanks for you answer!

First, I'll may always have one contact per case and no more, if I have more than one I would choose the first one. But I'm pretty sure I'll always have only one.

I thought the idea of using a logic hook, but I only want this to happend when I'm the Activities sub-panel in the DetailView of a case. I mean, when I click on 'New Task' and the quick create form of a Task appears.

So I was looking for something like the quick create form does with the case, it automatically set the parent type and relate the current case with the task the user is creating. This is much more cleaner...

However, I'll try a workarround with a logic hook in the Task module.

I'm open to new ideas...

Cheers,

Ramiro Castro.