Question: Why do "quick create" versus subpanel create behave differently? Quick create fills in some fields for the contact/case,etc, but "Create" in the subpanel does not.

First, I am using Joomla (and Facile Forms) to email a user-filled form to sugarCRM OSS. My proposed usage is:

1. EMAIL comes into a group inbox
2. User selects that email with the intent of creating a new contact AND a new case.
3. I parse that email to auto fill in a new contact and case.

"quick create" fills in some of the contact form, so I will customize EditView.php and email.php to regex appropriate body text

So, the first issue is that "quick create" button only works once. What I mean is that I can create EITHER a contact or case, but after I do that "Related to" is filled with "contact", now, the user can't (easily) do the other.

Better, I thought, would be to go into the subpanel and build each association there. But, the auto-field fill mechanism doesn't work there.

I see in the code why there is a difference, and can modify the PHP code to behave as I like, but is there a design decision (ie a reason why I wouldn't want to do this)?








FacileForms, Joomla, Facile, Quick Create, regex, email form processing