I set up a group folder that contains emails from my GMAIL account that I label with "crm".
What I normally do is read my emails with GMAIL and then afterwards put the label "crm". It seems that sugar does not import and show such emails that I already read in the group folder. If I don't read the email in GMAIL or set it back to "unread", the group folder shows the message.
Does anyone make the same experience? Is this a bug?
Futhermore if I reply to an email using GMAIL the sent email (although it has the "crm"-label if sent) is also not imported -- even if I mark the message afterwards as unread.
Both things would be essential for me to have a complete history for each client for each user.
Can anyone help me with this?
I'm using version 5.2.0k (Build 5837)


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