Apologize if this is answered elsewhere, but my search didn't see it. When I get an inbound call (that wasn't scheduled), what's the quickest way to tell Sugar to start recording my notes under the desired account (or contact)?
I see "schedule a call" but I don't want/need to schedule it -- it's happening right now.
I see "create note", but that doesn't allow me to categorize it as an inbound call.
Is there something obvious that I'm clicking right past?
Russ


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