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Thread: Refresh Problem

  1. #1
    MatthewG is offline Sugar Community Member
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    Aug 2006
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    15

    Default Refresh Problem

    I have had some issues with the page refreshing. For example, I would let the page sit at create contact and I notice if I leave it to long it refreshes to some other page. Kind of strange. I've moved my install from 2 hosts prior. I have updated the configs and everything ... so I don't know if that's relevent or not. I am on version 4.2.0. Any ideas on a fix or something?

    Thanks.

  2. #2
    cywolf's Avatar
    cywolf is offline Sugar Community Member
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    Oct 2005
    Location
    Toronto, Canada
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    223

    Default Re: Refresh Problem

    Does this happen if you use a different web browser? I can't think of anything in Sugar that would cause it to spontaneously refresh.
    Andrew Whitehead
    The Long Reach Corporation
    http://infoathand.com

  3. #3
    MatthewG is offline Sugar Community Member
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    Aug 2006
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    Default Re: Refresh Problem

    Strange. It only refreshes in Firefox and not opera. Any idea what could be causing this? I checked the code for a meta refresh and found nothing,

  4. #4
    julian's Avatar
    julian is offline Sugar Team Member
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    Sep 2004
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    1,639

    Default Re: Refresh Problem

    Please:

    1) 'View Source' in Firefox
    2) Copy and paste the contents into a text file and save it
    3) Post the text file here

    As far as I know, we have some JavaScript that will pop up a warning after 20 minutes or so-- 'Your session may be logged out', but this shouldn't cause a page refresh. I'll check the source and see if I can find anything.
    Julian Ostrow
    Systems and Applications Engineer
    SugarCRM Inc.

  5. #5
    MatthewG is offline Sugar Community Member
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    Aug 2006
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    Default Re: Refresh Problem

    AHA! It's been solved. Ok, it looks like there is some shortcut in SugarCRM that allows me to select user profiles by pressing alt+1,2,3 ... each number representing a different contact. Ok, now, I use that in firefox to switch tabs ... voila! I would switch tabs and notice the refresh!!! Now to find a way to disable this thing.

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