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Thread: Related To: field not showing on Calls Detail View - design or fault?

  1. #1
    Mandal is offline Member
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    Default Related To: field not showing on Calls Detail View - design or fault?

    We have just updated to Version 4.5.1e (Build 1049) from Version 4.2.1a and whilst customizing and adding some fields to the Calls module i noticed that on the Detail View I have no Related to: field showing.

    However, if you go into the edit view its there ok and you can add the type etc etc. It also shows in the List View.

    Can anyone tell me if this is by design or do I have a glitch?

    I have tried to add a custom field to compensate but this particular field has 2 layers a drop down to select the Parent_type and then a select/search option to enter the detail i.e. if you were to select the type Account then you are able to search and select a company name.

    Help would be appreciated.

    Regards

    Mandal

  2. #2
    kbrill's Avatar
    kbrill is offline SugarCRM PS Engineer
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    Default Re: Related To: field not showing on Calls Detail View - design or fault?

    It shoud be there, its not called 'related to' but here is a screen shot of my calls detail view with the related to highlighted.
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  3. #3
    Mandal is offline Member
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    Smile Re: Related To: field not showing on Calls Detail View - design or fault?

    Thank you

    Now I know it should be there i will investigate why its not showing... As I have customized very little in the calls screen i may well restore and redo any customized fields.

    Thanks again

    Mandal

  4. #4
    Mandal is offline Member
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    Default Re: Related To: field not showing on Calls Detail View - design or fault?

    All fixed after restore.

    Thanks Again

    Mandal

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