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Thread: Reminders not working

  1. #1
    docwisdom is offline Sugar Community Member
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    Default Reminders not working

    Hello,

    I have yet to get reminders to work since my original installation. I am running 4.5.1 now.

    Any things i should double check?

    thanks

  2. #2
    docwisdom is offline Sugar Community Member
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    Default Re: Reminders not working

    anyone with information on this? its really a major hindrance in my installation

  3. #3
    docwisdom is offline Sugar Community Member
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    Default Re: Reminders not working

    bump.......

  4. #4
    sugarchris's Avatar
    sugarchris is offline Sugar Community Member
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    Default Re: Reminders not working

    Have you enabled them in "My Account"? My Account -> User Settings -> Display Reminder must be checked for the javascript alerts to fire when you have a meeting or call coming up.

    That setting plus checking the "remind" checkbox when scheduling a meeting/call should ping you when you specify (usually 15 mins, iirc).

    Having done the above, if it still doesn't work, gather *all* the pertinent information about your system, client, and use-case(s), and then file a bug through our Bug Portal.

    I just tried this with my 5.0 dev code and it works for me (OSX 10.4.9, Firefox 2.0.0.3, Apache 1.33.x, PHP 4.4.4).

  5. #5
    Softwise is offline Sugar Community Member
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    Default Re: Reminders not working

    Can you have reminders for bugs? Especially critical ones within the Sugar CE bug tracker?

    thanks!

  6. #6
    SilenceIT's Avatar
    SilenceIT is offline Senior Member
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    Default Re: Reminders not working

    I'm not 100% on this one, but have you checked to make sure the cURL php extension is loaded?
    SilenceIT - Evolution through Solutions Ottawa, Ontario, Canada (613) 627-4370
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  7. #7
    gerhunt is offline Junior Member
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    Default Re: Reminders not working

    Hello,
    I cant get reminder alarms to work either. I have enabled them in "My Account"? as suggested and they are ticked in . I also read in one of the forums that it might be because the clock wasnt synced to internet time, so I've also done that and still it doesnt work.

    Is there any thing else I can try ....?
    Where do I send the details of this to see if its a bug and look at getting it working?

    regards

  8. #8
    Join Date
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    Default Re: Reminders not working

    Sugar bugs can be searched and logged at http://bugs.sugarcrm.com

    Also remember to check Admin-> Email Settings-> Configure and make sure the checkbox is checked for "Notifications on?" to enable email notifications.
    Susie Williams

  9. #9
    tarunleekha's Avatar
    tarunleekha is offline Senior Member
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    Default Re: Reminders not working

    you need to make changes in jsalerts.php which is present in /include/javascript/jsalerts.php

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