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Thread: Remove Function Did Not Disassociate Old Sends From Campaign

  1. #1
    mjm1013 is offline Junior Member
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    Nov 2011
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    Default Remove Function Did Not Disassociate Old Sends From Campaign

    Hello,

    We are using Sugar CRM version 6.2.0. Recently we had been working on an e-mail campaign where the template we were sending out was being edited while the campaigns was waiting to be sent. When an edit to the template was made, a new e-mail marketing send was scheduled with the updated template and associated with the campaign and the relationship between the old e-mail marketing send was removed from the campaign. Once it came time for the e-mail to be sent out I checked the campaign to make sure that there was only one e-mail marketing send associated with the campaign, and proceeded with the send, however the older versions of the e-mail marketing send still went out to our target list.

    Is this a bug with CRM or is there another way I should permanently delete the relationship between a campaign and an old scheduled e-mail marketing send.

    Thanks.

  2. #2
    mjm1013 is offline Junior Member
    Join Date
    Nov 2011
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    3

    Default Re: Remove Function Did Not Disassociate Old Sends From Campaign

    Also, we were using the community edition. The campaign was created using the campaign wizard. There were two target lists associated with the send, one of which was our test list of around 10 e-mail addresses and the other was the target list we put together for this campaign which had around 250 targets. The target list for the campaign was also associated with each e-mail marketing send that was created.

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