Results 1 to 2 of 2

Thread: Removing Calls from Call list and not deleting the account

  1. #1
    saschamichel is offline Sugar Community Member
    Join Date
    Mar 2008
    Posts
    15

    Default Removing Calls from Call list and not deleting the account

    I am a new user so I am learning as I go along.

    Does anyone know how to remove a scheduled call form the call lsit without actually deleting the while record?
    I have changed status to held but the call still stays in the list.

    Many thanks

  2. #2
    Angel's Avatar
    Angel is offline Sugar Community Member
    Join Date
    Jul 2005
    Location
    Los Angeles
    Posts
    4,813

    Default Re: Removing Calls from Call list and not deleting the account

    The call will always be on the list unless you delete it. The status values are used to denote whether it is pending or not.
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

    ________
    | Projects: |_____________________________________
    |
    | CandyWrapper (.NET Wrapper for SugarCRM SOAP API). Source now available on GitHub!
    | GoldMine to SugarCRM Express Conversion. Latest: 1.0.1.7 (Nov. 3, 2009)
    | CRM SkyDialer (Skype Integration). Latest: 1.0.2 (Feb. 17, 2010)
    | Round Robin Leads Assignment
    | Phone Number Formatter
    | CaseTwit (Twitter Integration)
    ______________________________________________

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •