Removing Trial version of SugarCRM from Outlook

[adamk]

Hello.

I have download and installed the Outlook trial interface to Sugar and the trial has expired. How do I now remove it from outlook?

Thanks

Adam

[malcolmh]

Via the Software option in Windows

[mycrmspaceclemens]

Hello.

I have download and installed the Outlook trial interface to Sugar and the trial has expired. How do I now remove it from outlook?

Thanks

Adam

Hi

1. Uninstall from Windows Uninstaller

2. Go to Outlook >> Tools >> Options >> Advanced Tab >> COM Add In's button >> Remove Sugar.Connect COM Object if available

3. Navigate to the following directory: C:\Documents and Settings\<Your Windows User>\Application Data\SugarCRM\SugarCRM Outlook Plug-in\
After navigating, please delete everything in the directory.

4. Go to C:\Program Files\SugarCRM\SugarCRM Outlook Plug-in\ and remove everything

5. Click Start > Run > enter in 'regedit' > Go to registry and HKEY_CURRENT_USER\Software\Microsoft\Office\Outloo k\Addins\ And remove SugarCRM entries.

All changes at your own risk!

Cheers