Reopen a closed Closed Call

[battle]

I closed call cal using the check box in the call list view (probably while I was viewing the Activities Subpanel for a contact). I was thinking that checking the close box would change the status to Held and it would the show up in the History subpanel under the contact (or lead), but it disappeared from the contact completely.

There doesn't seem to be a way to display closed calls or search for closed calls that aren't actually set to Planned, Not Held or Held. I don't know what status the call got changed too, but I'd like to recover or reopen the record, or change the status to Held so it shows in the History subpanel.

How do I recover this call and associate it with the contact again?

Also would this be considered a bug?

using SugarCE 6.1

Thanks...

[davidboris]

Hello,

You can find the missing call/meeting in that Contact's Account's history subpanel, the contact has been removed from invitees. This bug(know or unknown) has been solved in version 6.1.1. You can either upgrade or replace files modules/Calls/CallFormBase.php and modules/Meetings/MeetingFormBase.php from version 6.1.1