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Thread: Reporting is broken

  1. #1
    kane357 is offline Junior Member
    Join Date
    Jan 2010
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    2

    Default Reporting is broken

    I looked and could not find a fix. I really dont even know where to start.

    I have a base install, i created some leads, opportunities, accounts and contacts. Some opportunities have turned into "closed won". Others are open and etc..

    I tried every report under "add sugar dashlets" yet all the report dashlets say "no data available". I checked and everything is right, dates and so forth are also set in the appropriate reporting.

    I need help trouble shooting this, point me in the right direction please.

    Thank you,

  2. #2
    Angel's Avatar
    Angel is offline Sugar Community Member
    Join Date
    Jul 2005
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    Los Angeles
    Posts
    4,813

    Default Re: Reporting is broken

    This might be a permissions issue.

    The dashlets use data in the /cache directory to generate the output. I've seen various cases where not setting permissions correctly to that directory results in malfunctioning charts.
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

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  3. #3
    kane357 is offline Junior Member
    Join Date
    Jan 2010
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    2

    Default Re: Reporting is broken

    You sir are my hero, it worked.

    Ty very much.

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