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Thread: reports no longer work

  1. #1
    urosslak is offline Junior Member
    Join Date
    Feb 2007
    Posts
    3

    Angry reports no longer work

    After no changes except custom fields in some modules suddenly reports (5.0.0f Pro) can no longer be modified or created. Symptoms:
    -Add related button does not work/show nothing
    - Add new filter button does nothing
    - add column button does nothing
    - in choose display columns no columns are displayed
    - in already created reports the report is shown, but can not be modified with the same symptoms.
    If I open reports with IE i get an script error in IE "Error: module_defs is undefined, if this is of any help. Log file does not show anything I have also tried repair function, which does not change anything Please help!

    THX

    Uros

    P.S. error from Firefox
    Error: module_defs is not defined
    Source File: https://XXXXXXXXXXXXXXX/include/java...js?s=5.0.0f&c=
    Line: 265
    Last edited by urosslak; 2008-07-17 at 07:12 PM.

  2. #2
    navigo is offline Junior Member
    Join Date
    Nov 2007
    Posts
    3

    Default Re: reports no longer work

    We had the same error on our hosted environment. Check the apache error log. We had a permissions issue with the one of the .js files in the cache/modules directory.

    Matt

  3. #3
    maloner's Avatar
    maloner is offline Sugar Community Member
    Join Date
    Mar 2007
    Location
    Westmeath & Dublin
    Posts
    95

    Default Re: reports no longer work

    Hi Guys,

    I'm also having the same issue. What am I looking for in the Apache Log?

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