Reports page blank

[stevesheeley]

Last week, everything's fine. Today, the reports page is blank when you click on the reports tab. We've changed nothing with the exception of adding in the ZuckerFeeds module.

We are running v4.5.0h, php5, MySQL 4.x, Debian Sarge and apache 2.x

This is a major problem as my entire sales department is at my door screaming for thier reports.

Does anyone have any ideas?

[stevesheeley]

Further info on this problem:

The Dashboard is doing the same thing, it is also blank.

Looking at the source of the page when clicking on either Dashboard or Reports equal;s this:

	<script language="Javascript">
	if (!Get_Cookie('showLeftCol')) {
		Set_Cookie('showLeftCol','true',30,'/','','');
	}
	var show = Get_Cookie('showLeftCol');

	if (show == 'true') {
		this.document.getElementById('leftCol').style.display='inline';
		document['HideHandle'].src = 'themes/VintageSugar/images/hide.gif';
	} else {
		this.document.getElementById('leftCol').style.display='none';
		document['HideHandle'].src = 'themes/VintageSugar/images/show.gif';	
		
	}
	</script>
	
	
	<img src="themes/VintageSugar/images/blank.gif" alt="" width="160" height="1" border="0"></td></tr></table></div></td>

    <td style="padding-right: 10px; vertical-align: top; width: 100%;">

<!-- crmprint -->

The page just ends there. Nothing else is displayed.

Any and all help is appreciated

[stevesheeley]

More information.

From the apache2 error.log file when clicking on the Reports tab:

[Mon Feb 05 11:45:18 2007] [error] [client 172.22.87.60] PHP Fatal error:  require_once() [<a href='function.require'>function.require</a>]: Failed opening required '' (include_path='.:/usr/share/php') in /var/www/mits_crm/modules/Reports/config.php on line 101, referer: http://nivmizzat.miti/mits_crm/index.php?module=Home&action=index

The same thing is displayed when clicking on the Dashboard Tab.

[clint]

Have you tried removing the ZuckerFeeds module? I also suggest contacting the Sugar Support team and submitting an urgent case.

Clint

[stevesheeley]

I can not remove the module, it will not let me uninstall it and I've submitted a case concerning this as a P2.

Thanks for responding.