To Revive Sugar CRM... Is Gone after 4.2.1 Patch

[carlosv]

Hi,

I'm Carlos from Colombia, South America. My Sugar from yesterday is dead. The reason, Patch 4.2.1.

The problem is the database version, I guess. When the Sugar tries to Start I receive the message "sugar crm 4.2.1a Files May Only Be Used With A Sugar CRM 4.2.1 Database"

I was looking for solutions, but all are for experts in MySQL, and the programming ain't my strength.

Please, I need your help to fix this problem. If this problem was fixed in the Patch 4.2.1, how can I to install that patch manually?

Thanks.

Windows XP
Sugar 4.2.1
Apache 2
PHP 5
MySQL 4.1.2

[Markku]

I don't know from which version you upgraded, but please see this thread, hope it helps:

http://www.sugarcrm.com/forums/showt...t=13874&page=2
(post # 11 by deanhalll)

You can also try to search this forum as there are several other threads related to this topic.

[carlosv]

I don't know from which version you upgraded, but please see this thread, hope it helps:

http://www.sugarcrm.com/forums/showt...t=13874&page=2
(post # 11 by deanhalll)

You can also try to search this forum as there are several other threads related to this topic.

Thanks for your reply. I tried all described in the post, but I still get the same message.

Any ideas?