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Thread: Role Management is empty

  1. #1
    fun99 is offline Junior Member
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    Dec 2008
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    Default Role Management is empty

    hi, i am using the info@hand sugarcrm version 5.3 and have problems with the role management.

    when i go to role management in admin and want to edit the default role or any other setting, the space under "Double click on a cell to change value. " is complete empty. there is no line or not seeting i can change. does anybody have an idea why?

    thanks, fun99

  2. #2
    genius786's Avatar
    genius786 is offline Sugar Community Member
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    Karachi, Pakistan
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    Smile Re: Role Management is empty

    Hi,

    I think you have to repair your system which is found in admin panel. Or you have perform any changes. Or is this working fine before




    Best regards,
    SARFARAZ AHMED KHAN
    Karachi, Pakistan
    skype: genius_crystal
    genius_crystal@hotmail.com
    92-314-2595624

  3. #3
    fun99 is offline Junior Member
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    Dec 2008
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    Default Re: Role Management is empty

    hi, thanks

    i went to repair and made "repair role" the output is as following:
    Adding for Leads
    Adding for Contacts
    Adding for Accounts
    Adding for Opportunities
    Adding for Cases
    Adding for Notes
    Adding for EmailTemplates
    Adding for Calls
    Adding for Emails
    Adding for Meetings
    Adding for Tasks
    Adding for Bugs
    Adding for Project
    Adding for ProjectTask
    Adding for Campaigns
    Adding for ProspectLists
    Adding for Prospects
    Adding for Documents
    Adding for EmailMarketing
    Adding for Dashboard
    Adding for HR
    Adding for Service
    Adding for ProductCatalog
    Adding for ProductCategories
    Adding for Assets
    Adding for Assemblies
    Adding for SupportedAssemblies
    Adding for Resources
    Adding for Reports
    Adding for ReportData
    Adding for Quotes
    Adding for Invoice
    Adding for PurchaseOrders
    Adding for Bills
    Adding for SalesOrders
    Adding for Shipping
    Adding for Receiving
    Adding for Discounts
    Adding for EventSessions
    Adding for Partners
    Adding for Timesheets
    Adding for BookingCategories
    Adding for Booking
    Adding for Payments
    Adding for Forecasts
    Adding for KBArticles
    Adding for Models
    Adding for Forums
    Adding for Threads
    Adding for Posts
    but when i go to the role mamagement, the area is still empty.

    any other ideas?

    thanks in advance
    Last edited by fun99; 2009-01-03 at 08:48 AM.

  4. #4
    genius786's Avatar
    genius786 is offline Sugar Community Member
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    Karachi, Pakistan
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    Question Re: Role Management is empty

    Hi,

    Which version of SugarCRM u r used. Or is this working f9 before. Is this a new installation. Is it install locally





    Best regards,
    SARFARAZ AHMED KHAN
    Karachi, Pakistan
    skype: genius_crystal
    genius_crystal@hotmail.com
    92-314-2595624

  5. #5
    fun99 is offline Junior Member
    Join Date
    Dec 2008
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    3

    Default Re: Role Management is empty

    hi, thanks for the reply

    it is basically a new installation, i did this a couple month ago, but cannot remember if the role management worked. i am using sugar crm with info@hand version 5.3.3 ( i am not sure, if this is the sugar version as well)

    the installation is not local but i have access to the db through mysql.

    is it possilbe to install the acl role module again (where could it be downloaded), or is it possible to make changes manual in the database?

    thanks in advance for any ideas and replys

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