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Thread: The "Save" button for a new contact doesn't work

  1. #1
    alex weber is offline Junior Member
    Join Date
    Jun 2010
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    4

    Default The "Save" button for a new contact doesn't work

    I am here to asking you a question because the "Save" button (which is "Enregister" in French, because I deployed and installed the french translation package) when you want to create a new contact, does nothing when you click on it.

    Absolutely nothing, no request pending in the browser and even if I try Alt+S and then ENTER, nothing happens.



    home-locksmith
    I tried with multiple browsers, all up to date, IE, Chrome Opera, Firefox... but it's exactly the same situation everytime.

    So right now the only way for me to add a contact is to do an import, which is kind of annoying...

    If somebody can help me, I will really appreciate !

    Thanks in advance for your time and your help
    Last edited by alex weber; 2011-06-23 at 07:58 AM.

  2. #2
    sts's Avatar
    sts
    sts is offline Sugar Community Member
    Join Date
    Aug 2010
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    978

    Default Re: The "Save" button for a new contact doesn't work

    I know that there are some problems with FF4 and a newer version of IE (9?) and I am using Chrome (the newest release 11.0.696.77) instead of FF4 now. With Chrome everything works fine. Older releases of FF and IE are fine too ...

    Since your having problems with all your browsers I think there should be an installation problem. Which Sugar version are you using and which operating system? Did it work before installation of the french language pack? Is that contacts' save button you mentioned the only one that does not work?
    Stefan Ulrich Sauer
    System Analyst

    Devoteam Danet GmbH
    Gutenbergstraße 10
    D-64331 Weiterstadt
    Germany
    email: Stefan-Ulrich.Sauer@devoteam.com
    http://www.devoteam.de

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