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Thread: Saving email user settings freezes sugar

  1. #1
    wmarple is offline Junior Member
    Join Date
    Apr 2010
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    1

    Default Saving email user settings freezes sugar

    Hello, I am using:
    Sugar Version: 5.5.0 (Build 6653)
    OS: ubuntu 9.10 (karmic koala)
    PHP Version: 5.2.10-2ubuntu6.4
    Apache Version: 2.2.12
    MySQL Version: 5.1.37

    When I fill out email user settings and click save the web interface freezes and I can't access sugar for a few minutes. Can someone give me some ideas on where to look to resolve this? I'm not a complete noob but I'm not that great with linux. Need some expert direction.

  2. #2
    kbrill's Avatar
    kbrill is offline SugarCRM PS Engineer
    Join Date
    Jul 2004
    Location
    St Louis, MO
    Posts
    3,183

    Default Re: Saving email user settings freezes sugar

    Not much we can suggest from that description, I would set your logging level (in system settings) to 'debug' and run it and then look in the sugarcrm.log file and maybe the apache logs (in var/logs) and maybe the answer will be there.

    once it comes back is it done? Does the email work?
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