Hello,

I have followed the bounced email setup for the scheduler and am getting a failure with the scheduled bounced email job. I am able to send out email and receive regular email within Sugarcrm. I am using Sugar Community Edition Version 6.2.4 on a linux Ubuntu box, php version 5.2.4, and mysql.

I have scheduled a job to process campaign bounced emails using function(colon colon) PollMonitoredInboxesForBouncedCampaignEmails

The cron.php runs but the bounced email job remains in a state of "in process" and then becomes "failed" after an hour . Here is the Apache user crontab:

* * * * * cd /mnt/***/crm/httpdocs; php -f cron.php > /dev/null 2>&1

I am not seeing any errors in the sugarcrm.log file . I am using an IMAP incoming email account for the bouncer.

The Campaign Wizard gives me the message:

Campaign may not function as desired and your emails may not be sent for the following reasons:
Scheduler has not been set up to process Bounced Campaign Emails.
go to scheduler admin screen.

I also have the setting:

Administration -> Campaign Email Settings "Number of emails sent per batch: *" is set to 10

Please advise as to how to run a campaign email by getting the bouncer to run.

Thanks in advance for any help.

Nancy.