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Thread: Scheduling doesn't show busy time/time conflict

  1. #1
    michaelest is offline Sugar Community Member
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    Default Scheduling doesn't show busy time/time conflict

    When I Schedule a Meeting or Schedule a Call, any previously scheduled activity does not appear as "busy time" in the Scheduling Subpanel timeline (i.e. the previously scheduled time does NOT appear as blue boxes as the OS Demo shows). Any additional invitees' busy time does not appear busy either.

    However, the Shared Calendar (month) view shows all of the previously scheduled activities just fine. The demo version of SugarOS shows the busy time just fine when scheduling a subsequent meeting or call - so my browser seems to be o.k. I've downloaded the demo versions jsClass_Base and jsClass_async and compared them to my copies, even used the demo versions of these scripts on my install, and still can't get it to work.

    All of the meeting information appears to be correct in the mySQL vcals table (the info and tables that are called by the javascript code that draws the scheduling timeline).

    Any suggestions?
    Am I looking in the right scripts?

    Thanks,

    Michael


    I'm using Sugar OS 4.5.1c - clean install
    PHP 4.4.4
    mySQL 4.1.21
    Unix - Apache 1.1.37
    php application memory alloc 128M

  2. #2
    pblag's Avatar
    pblag is offline Sugar Community Member
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    Question Re: Scheduling doesn't show busy time/time conflict

    Hi All!

    I have the same problem.
    Does anyone know something about this problem?

    Thanks for your help.
    Petro Blagodir
    petro@blagodir.ua
    http://www.blagodir.com
    Blagodir Ltd.( SugarCRM - Consultations, Development and Support)

  3. #3
    symmetry is offline Member
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    Default Re: Scheduling doesn't show busy time/time conflict

    I asked this question in April, but no response. In older vesion we used (3.51) this function worked and I used it regularly.

    Does anyone have an idea?

  4. #4
    andydreisch's Avatar
    andydreisch is offline Sugar Team Member
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    Default Re: Scheduling doesn't show busy time/time conflict

    Hmmm. Works fine here in Sugarland. Are you certain that Publish at My Location setting in My Account is correct? I recall there being an issue where a trailing space may cause a problem (or, maybe, the lack of a trailing space???).

    I'll ask around here if this is a known problem.

    Andy
    Andy Dreisch
    Vice President, Online Team


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  5. #5
    michaelest is offline Sugar Community Member
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    Default Re: Scheduling doesn't show busy time/time conflict

    Thanks for the response. I look forward to what you're able to find out.

    - Michael

  6. #6
    symmetry is offline Member
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    Default Re: Scheduling doesn't show busy time/time conflict

    Andy, did you find anything? I am having this same problem

  7. #7
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    Default Re: Scheduling doesn't show busy time/time conflict

    Hi all,


    Andy's enjoying a much-needed vacation now... I've asked Julian to look into it and he'll report back with his findings.
    Susie Williams

  8. #8
    julian's Avatar
    julian is offline Sugar Team Member
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    Default Re: Scheduling doesn't show busy time/time conflict

    It's working fine for me on a clean install of Open Source 4.5.1c. Of course, I'd recommend upgrading to 4.5.1d first, although I'm not aware of any bugs that were fixed around scheduling.

    If this doesn't work, let me know and I'll investigate further.
    Julian Ostrow
    Systems and Applications Engineer
    SugarCRM Inc.

  9. #9
    symmetry is offline Member
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    Default Re: Scheduling doesn't show busy time/time conflict

    Julian, we upgraded to 4.5.1d (build 1273), but are still having the same issue. None of the already scheduled Calls or Meetings show on the graphical schedule line when using the Full Form to set up another call or meeting.

    Do you have any suggestions as to where/what we could look into to solve this issue? thanks

  10. #10
    tbrennan is offline Junior Member
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    Default Re: Scheduling doesn't show busy time/time conflict

    Hello Everyone
    Did anyone verify that var $update_vcal = true; is still in Call.php and Meeting.php ?
    If this is set to false I believe we would not see the entries in there.
    -Tom

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