Scheduling - Run Nightly Mass Email Campaigns

[nagaraju]

Dear All,

Can you please tell us about the cron.php file. Even when we set it with crontab for "Run Nightly Mass Email Campaigns" (i.e., not sending emails manually), it is giving error like "Warning: main(include/utils/security_utils.php): failed to open stream: No such file or directory in /hsphere/local/home/domaindirectory/anotherdirectory/sugar420c/include/utils.php on line 32"
And also, the util.php file is present in respective location.

It would be appreciated, if any body resolves this issue....

With Regards,

Nagaraju

[andopes]

Hi, nagaraju.

The error is related to file include/utils/security_utils.php, which seems to don't exist, and it is so weird.

Check if it exists.
After fixing it you should create a new cron job at your linux, supposing your htdocs is located at /var/www:

Add this line to your crontab:
* * * * * cd /var/www/your_sugar; php -f cron.php > /dev/null 2>&1

Cheers.

--
André Lopes
Lâmpada Global Services
Rua Bela Cintra, 299 conjunto. 51
São Paulo, SP 01415-000
tel1. 55 11 3237-3110
cel. 55 11 7636-5859
e-mail: info@lampadacrm.com.br

[nagaraju]

Dear Andopes,

Thanks for the information.

But the file is already available in the folder and still it gives that error. I also added the given line, but the emails are not reaching to respective email-id(s). Sometimes it shows "job log" execution time in scheduler section.

And the bounced mail comes to my email-id, even I set the cron job code in crontab.

Please let us know....

With Regards,
Nagaraju.