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Thread: Schedulre, Zuckerreports, only runs once after logging into the computer

  1. #1
    dervaish is offline Junior Member
    Join Date
    Apr 2009
    Posts
    4

    Default Schedulre, Zuckerreports, only runs once after logging into the computer

    Hello

    i'm a new user on the forums and also a new user of sugarcrm. i've just recently started working with sugarcrm [already installed, configured etc] and my job is to maintain it and make changes/additions to it every now and them. recently the client asked to create a few queries for them and then have it emailed to them every hour, every day [through scheduler].

    queries work fine. a scheduler for zuckerreports [function::ZuckerReportsScheduler] was already in place from previous modifications. i also set up the job in windows scheduler [still trying to figure out the issue locally]. cron gets run every hour as set. but it only emails once and thats about it. since the job runs every hour it should email reports every hour as well. here is the funny part. whenever i log into the computer in the morning [log in only once as i log out and shut down the computer before leaving]. whenever the first job runs after me logging into the computer, that job gets emailed. though the job runs after every hour but i don't receive anything in email. so that is what i can't figure out that why it only emails once and doesn't email after that. and why only after i log into the computer.

    changes to the _addjob etc file were already there as i've mentioned earlier that sugarcrm was already installed and configured for the client.

    so can anyone help me in this regard? its been over 3 weeks and i am still in murky waters. have no idea why it only works once / day and never after that and why only when i log in.

    any help / hint in this regards will be very much appreciated.

    PS : i'm using Version 5.1.0c (Build 4979)
    Last edited by dervaish; 2009-04-17 at 03:52 PM.

  2. #2
    dervaish is offline Junior Member
    Join Date
    Apr 2009
    Posts
    4

    Default Re: Schedulre, Zuckerreports, only runs once after logging into the computer

    its been over a month and still no luck. surprisingly no help on the forums either.

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