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Thread: search function: modules to search

  1. #1
    kazuoF is offline Sugar Community Member
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    Question search function: modules to search

    When you click on the magnifying glass next to the search field on the upper right, the "Modules to Search" form pop up which allows you to check the modules that are included in a search. By default, all employees in our company see the following modules that can be checked or unchecked:

    Accounts
    Cases
    Development
    Contacts

    However, one of our employees sees only Accounts in that form. This seems strange as she has the same CRM rights as the other users.

    Also, she didn't experience this problem from the beginning but it suddenly arose.

    Any ideas?

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: search function: modules to search

    This may be an user preference issue.
    Try to reset user preference for the buggy user and try again.

    Regards
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  3. #3
    kazuoF is offline Sugar Community Member
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    Question Re: search function: modules to search

    How / where can I do that?

    Do you mean editing cache/modules/UserPreferences?

  4. #4
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: search function: modules to search

    No

    Go to User page and click button "Reset User Preferences"

    Regards
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  5. #5
    kazuoF is offline Sugar Community Member
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    Smile Re: search function: modules to search

    That solved the problem. Thank you andopes! :-)

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