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Thread: "Search" on Home page won't work correctly

  1. #1
    Spinaker is offline Senior Member
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    Default "Search" on Home page won't work correctly

    Hello. On the "Home" page is aSearch field. It can searching in Accounts, Contacts, Cases, Opportunities and Leads modules. Unfortunetly, my Sugar won't search in Contacts - when I put anything in that field, there appear sth like that: "There were no results found. Please search again.".
    What can I do with that?
    Thank you in advance.

    PS
    SugarCRM CE 5.2.0a with polish language pack (on english also didn't work).

  2. #2
    crmbalah is offline A Prolific Poster
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    Default Re: "Search" on Home page won't work correctly

    HI
    the global search box have one simple click the simple now you will get the "Modules to Search" popup
    menu check all the module then try to search.

  3. #3
    Spinaker is offline Senior Member
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    Default Re: "Search" on Home page won't work correctly

    As I have said - I can search in any module (so yes - I have checked those boxes with modules) but sugar just won't search in contacts (even if I check contacts box).

  4. #4
    Spinaker is offline Senior Member
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    Default Re: "Search" on Home page won't work correctly

    bump
    bump

  5. #5
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: "Search" on Home page won't work correctly

    Do you know if there is any customization on Contacts module?
    Attach in your next post the file cache/modules/Contacts/Contactvardefs.php

    Best regards
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  6. #6
    Spinaker is offline Senior Member
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    Default Re: "Search" on Home page won't work correctly

    I have attached a file which you have requested me to.
    What can I do to make this works?
    Thanks.
    Attached Files Attached Files

  7. #7
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: "Search" on Home page won't work correctly

    Your Contactvardefs.php looks good!
    Did you install any package or modify anything on your sugar?

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  8. #8
    Spinaker is offline Senior Member
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    Default Re: "Search" on Home page won't work correctly

    I have installed nevest TeamsOS, also GoogleMaps Plugin and Polish User friendly Language Pack.
    Also in Studio I have maid a few modifications, but all that I was made that was adding aditional fields. I have no grepping in the source code...

  9. #9
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: "Search" on Home page won't work correctly

    It is possible some of these packages had modified the script modules/Home/UnifiedSearchAdvanced.php the way Contacts are not searchable any more.

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  10. #10
    Spinaker is offline Senior Member
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    Default Re: "Search" on Home page won't work correctly

    I have checked on fresh instantion of Sugar with this modules, which have I actualy installed - and global search works. The problem must be somewhere else.
    Where should I search the problem?

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