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Thread: Search in Knowledge base module not working: why?

  1. #1
    Systems Navigator is offline Sugar Community Member
    Join Date
    Apr 2007
    Posts
    195

    Default Search in Knowledge base module not working: why?

    Hi there,

    I have a problem with the search function in the knowledge base module. It seems that it does not work properly. Some words return records properly but other words don't.

    For example:
    I have one record that is called "known arena issues"
    If I search on known it gives no records
    If I search on arena it gives the records that contain "arena"
    If I search on issues it gives no records.

    All these words are present in the body, title, subject and tags.
    I searched case sensitive and also with the % an * signs.
    I searched in basic and in advanced search, but It does not seem to work.

    What can be causing this issue? Or where should I start looking to find the cause?

    Thanks a lot for the help in advance!


    OS: Windows 2003 Server R2
    Sugar: Version 5.5.2 Pro
    Webserver: apache 2.0.59
    PHP: Version 5.2.5
    Mysql: version 5.0.45

  2. #2
    Systems Navigator is offline Sugar Community Member
    Join Date
    Apr 2007
    Posts
    195

    Default Re: Search in Knowledge base module not working: why?

    Anybody? Or do you think this is a bug?

    Thanks!!

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