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Thread: Search by partial account name?

  1. #1
    jwithers is offline Junior Member
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    Jan 2009
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    Default Search by partial account name?

    Folks,

    I am evaluating Sugar for my workgroup using the community edition, and am trying to figure out a number of things, but one of them is that when we have an account such as: The Whitford Institute and we try to search for it and type in say Whitford, nothing comes back. Is there any way to force the search function to work on partial matches? This is a fairly critical function for our group, as we have thousands of accounts and remembering the exact name of each one is unlikely.

    Using: Sugar 5..2.0 on ubuntu with apache 2

    Thanks.

  2. #2
    sugarcane is offline Sugar Community Member
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    Default Re: Search by partial account name?

    Hello,

    the Sugar search area searches for anything that begins with what you type into the search fields. To expand your search, use the % sign. In your example, if you type in %Whitford, this will display a list of any items that begin with Whitford, or that contain Whitford.
    Intelestream has a great deal of experience hosting and customizing the SugarCRM application. Our company is made up by former employees of SugarCRM, and together we have over 50 years of experience working with the application. To learn more about us, please visit our website at www.intelestream.net or contact us directly at 800-391-4055 or by email at info@intelestream.net

  3. #3
    jwithers is offline Junior Member
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    Default Re: Search by partial account name?

    Hmm. Sad as it sounds, that isn't going to work for my users. But thanks for your reply.

  4. #4
    sugarcane is offline Sugar Community Member
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    Default Re: Search by partial account name?

    If this is the only item that is holding you back, the code can be customized to always search using a % sign. If this is something you are interested in, please feel free to contact us.
    Intelestream has a great deal of experience hosting and customizing the SugarCRM application. Our company is made up by former employees of SugarCRM, and together we have over 50 years of experience working with the application. To learn more about us, please visit our website at www.intelestream.net or contact us directly at 800-391-4055 or by email at info@intelestream.net

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