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Thread: Search problem in Sugar 5.

  1. #1
    hanjayac is offline Sugar Community Member
    Join Date
    Feb 2008
    Posts
    77

    Default Search problem in Sugar 5.

    Hi,

    I have just installed Sugar CRM 5.0.0b to my PC and imported some data to the leads. Everything is ok except I can not perform search on my leads.
    Sugar doesn't give any result on the search even I search for something that known exist.
    Any idea whats wrong?

    Thanks.

    hc.

  2. #2
    dpatech is offline Sugar Community Member
    Join Date
    Oct 2007
    Location
    NC
    Posts
    287

    Default Re: Search problem in Sugar 5.

    Change logging to debug mode in log4php.properties, try to run the Leads search, and then view the sugarcrm.log log file to find the query that was run. This should point you in the correct direction.

    If you "Clear" the search you should get the entire list of Leads - do you?
    - Sugar Team
    dpa Technology LLC
    e-mail: dpaDeveloper@dpatechnology.com
    web: http://www.dpatechnology.com

  3. #3
    hanjayac is offline Sugar Community Member
    Join Date
    Feb 2008
    Posts
    77

    Default Re: Search problem in Sugar 5.

    Just found out that I actually can search the leads except only by Account Name. It doesn't do anything when I search, even if I put the known exist account name, the search result is always 0.

    I haven't tried modifying the log4php.properties yet, but how do I change to debug mode? I can not open the file.

    hc.

  4. #4
    senthilkumark is offline Junior Member
    Join Date
    Mar 2008
    Posts
    3

    Default Re: Search problem in Sugar 5.

    Hi hanjayac

    Please see this below post

    http://www.sugarcrm.com/forums/show...ed_search+leads

    Its would be helpful to you..
    Last edited by senthilkumark; 2008-03-20 at 10:32 AM.

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