Dear friends,
I have a very strange problem with Sugar CRM5.1b Community edition and lately I am having very strange problems on search, which I didn't have before.
STRANGE SEARCH PROBLEM:
* There are many "leads" i just can't find on CRM for some strange reason. I have a lead called "Tofollubi", which is the "last name", not the name.
* This lead will never appear when you look for %tofo which is the start of last nam or if you look on general search at the top of CRM, the lead will never be found under anything, %tofo or %llubi
* If you look for %llubi which is part of the last name, but not the start of the word, the lead will be found.
* Same thing happens now with province or city.. if you look for a province (state) like "ciudad real"... look for %ciudad and it does not appear, look for %real and it appearsSo strange!
What can this be? It takes a lot of time to find the lead to convert because of this.
Can anybody throw any light on this?
I had installed "Enhanced search" module 1 month ago, but this worked fine always. 2 days ago it stopped working, and i have not changed anything on db or config
How can I fix this problem?
Thanks in advance.
Regards,
Alfonso


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So strange!



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