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Thread: Search is very weak...

  1. #1
    RichPadova is offline Junior Member
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    Aug 2008
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    2

    Default Search is very weak...

    You pretty much have to know what you are looking for which to me isn't search, it's merely augmenting your index.

    Search should always...

    Partial match
    Allow me to search by all criteria (using a domain would be nice, but doesn't work)

    It would be nice if it could...

    Correct spelling
    Check for Robert when I put in Bob, Steve when I put in Steven or Stephen

    I am always running into search not searching on Sugar more so than any other program.

  2. #2
    garycorns is offline Member
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    Apr 2011
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    Default Re: Search is very weak...

    Along this same line... our GLOBAL search does not work at all. Whenever we enter any criteria.. it comes back with no results. We've tried everything. Ours is a new install of Version 6.1.4 (Build 5822) on a Godaddy virtual Linux server.. I feel like it might be a permissions problem but I have no idea where to start. Thanks for any input!

  3. #3
    rafael.q.g@hotmail.com's Avatar
    rafael.q.g@hotmail.com is offline Sugar Community Member
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    Jun 2011
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    Florianópolis - Brazil
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    Default Re: Search is very weak...

    The partial match works if you input the value between "%". Example: %value%

  4. #4
    robertbmirth is offline Sugar Community Member
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    Jun 2010
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    Irvine, CA
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    Default Re: Search is very weak...

    For partial matches, you don't need a % at the end. %value is the same as %value%.

    For your global search, have you looked through your sugarcrm.log for any errors that occur during the search (or any other logs for that matter)? Its obviously not working correctly, and usually those are good places to start to find errors.

    And, unfortunately, Sugar already goes through a lot of processing when it does its searches, so functionality like 'Steve' for 'Stephen' is probably not going to be implemented unless you do it yourself. SugarCorp is working on improving the search (they added ranged searches for integer and date fields in 6.2) but it still isn't the best. They do well though; when you look at all the modules and all the information the system is supposed to hold, sometimes you have to cut your losses in favor of faster processing.
    Robert Beckman
    Software Engineer
    Mirth Corporation

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