Searching Cases by Subject (AND,OR)

[chrislynch8]

Hi,

Is it possible to for example search for all case where the subject contains Paul and Internet...

Rgds
Chris

[roblaus]

Test it: I just tried it with %paul% %internet% and it worked. Very interesting, didn't expect it.
Actually I used the global search...

[mikesolomon]

Test it: I just tried it with %paul% %internet% and it worked. Very interesting, didn't expect it.
Actually I used the global search...

does that work if the words are the other way round?

I would expect it to match 'paul is on the internet' but not 'the person with the internet is paul'

[roblaus]

you are right. Can enhanced search do it? Never tried it.

[mikesolomon]

you are right. Can enhanced search do it? Never tried it.

I don't think the free version can

The full version may be able to

[kenshiro]

I don't think the free version can

The full version may be able to

Hi,
Yes, it is supported on the DEMO, too.

If you are running the Mysql DB you can select the RLIKE operator and enter the following search string

Paul|Internet

(Put the pipe | between "Paul" and "Internet")

[mikesolomon]

Hi,
Yes, it is supported on the DEMO, too.

If you are running the Mysql DB you can select the RLIKE operator and enter the following search string

Paul|Internet

(Put the pipe | between "Paul" and "Internet")

Ah - I forgot about rlike - great module

[chrislynch8]

Hi,

This RLIKE is interesting - I am on 5.0.0i

This is not supported in this version, am I correct. I try to do SSAP|Carry forward and I get no results from my search?

Rgds

[kenshiro]

Hi,

This RLIKE is interesting - I am on 5.0.0i

This is not supported in this version, am I correct. I try to do SSAP|Carry forward and I get no results from my search?

Rgds

Yes it is, RLIKE has been supporting since the very first release of ES.

[chrislynch8]

How and where do I use it. If I use it in the advanced search of cases, Accounts, Client, it finds nothing.