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Thread: searching on email address

  1. #1
    Bobhardyoyo is offline Sugar Community Member
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    Default searching on email address

    Hi

    I have a custom module based on the contacts module, I have been asked to add the email address field as a searchable option in the advanced search but it does not appear to be available to me to add, I also cannot see it in the list of fields.

    Any ideas how I can add the email address field as a searchable option?

    Running Version 5.5.1 (Build 1202)

    Thanks
    Ed
    Last edited by Bobhardyoyo; 2010-08-17 at 03:18 PM. Reason: Updated Sugar Version
    Version 5.5.1
    PHP 5.3.8
    MySQL 5.5
    IIS 6 Windows 2003 R2 SP2

  2. #2
    Bobhardyoyo is offline Sugar Community Member
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    Default Re: searching on email address

    Just installed 6 on a test server and the feature appears to have been included in the new release.
    Version 5.5.1
    PHP 5.3.8
    MySQL 5.5
    IIS 6 Windows 2003 R2 SP2

  3. #3
    Bobhardyoyo is offline Sugar Community Member
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    Default Re: searching on email address

    Quote Originally Posted by Bobhardyoyo View Post
    Just installed 6 on a test server and the feature appears to have been included in the new release.
    But it doesn't work. Does any one know how to make search on email address work?
    Version 5.5.1
    PHP 5.3.8
    MySQL 5.5
    IIS 6 Windows 2003 R2 SP2

  4. #4
    Bobhardyoyo is offline Sugar Community Member
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    Default Re: searching on email address

    Quote Originally Posted by Bobhardyoyo View Post
    But it doesn't work. Does any one know how to make search on email address work?
    So I am now running Sugar Community Edition 6.1 beta and the email address search still doesn't work, this is a simple contacts module, the email address field can be added as a searchable item but it just does not work. This is a pretty basic requirement, why doesn't it work?
    Version 5.5.1
    PHP 5.3.8
    MySQL 5.5
    IIS 6 Windows 2003 R2 SP2

  5. #5
    Bobhardyoyo is offline Sugar Community Member
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    Default Re: searching on email address

    Can anyone tell me whether the email address search works in Sugar 6?
    Version 5.5.1
    PHP 5.3.8
    MySQL 5.5
    IIS 6 Windows 2003 R2 SP2

  6. #6
    eitrix's Avatar
    eitrix is offline Sugar Community Member
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    Default Re: searching on email address

    man i just tried it on sugar 6 ent edition also, it doesn't work!
    CRM Software Engineer
    Eontek - www.eontek.rs

  7. #7
    Bobhardyoyo is offline Sugar Community Member
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    Default Re: searching on email address

    It seems really strange to me that this feature not only wasn't included in earlier versions but now doesn't work in their latest version, surely as a sales/marketing ONLINE contact management system email address searching should have been in place right from the start. I'm being asked to look for alternatives to Sugar as this has now become a major issue for us...

    I'm also surprised that no one else has reported this issue on here, are we the only ones experiencing it?
    Version 5.5.1
    PHP 5.3.8
    MySQL 5.5
    IIS 6 Windows 2003 R2 SP2

  8. #8
    eitrix's Avatar
    eitrix is offline Sugar Community Member
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    Default Re: searching on email address

    man, it's sugar, you are supposed to expect these kind of things and deal with them yourself ... sad but true
    CRM Software Engineer
    Eontek - www.eontek.rs

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