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Thread: Security levels in Sugar CRM

  1. #1
    franquero is offline Senior Member
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    Question Security levels in Sugar CRM

    Hello,

    I´d like to know about security in Sugar CRM, because in my company will be necesary to attach important documentation to our projects.

    Of course, I am thinking in SSL and in a correct role management.

    But I´d like to know how do you implement security to your CRM.

    Is there any way to log all access to every section or document in the CRM? I need to know what users have acceded to what section or document, and even know the IP the user have acceded from.

    Thanks in advance for your help.

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Security levels in Sugar CRM

    If you are using SugarCRM 5.5.x the tracker table log all user access.

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
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    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
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  3. #3
    mapm's Avatar
    mapm is offline Sugar Community Member
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    Default Re: Security levels in Sugar CRM

    Search information for tracker, I don't know if it only exists in professional and enterprise editions
    --
    Mário Pereira Martins

    Javali - Administração e Desenvolvimento de Sistemas Informáticos, Lda.
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  4. #4
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Security levels in Sugar CRM

    Tracker table exists on on 5.5.x flavors.
    The PRO and ENT flavors have the Tracker Reports, but you can build some view to filter information from tracker table.

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  5. #5
    franquero is offline Senior Member
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    Thumbs up [SOLVED]Re: Security levels in Sugar CRM

    Thank you for your answers andopes and mapm!!

    I actually use 5.2 with spanish language pack. So I guess I cant use the tracker table.

    Regards!!!

  6. #6
    franquero is offline Senior Member
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    Question Re: Security levels in Sugar CRM

    I checked my database table, and I found a 'tracker' table, but my SugarCRM version is 5.2. Is the same table you are talking about?

    There are some fields in the table with non human friendly values: very long alphanumeric strings.
    How could I create a human friendly report? Isnt possible is comunity edition?

    Thanks in advance

  7. #7
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Security levels in Sugar CRM

    My bad!

    Sugar 5.x have the tracker table!
    I didn´t recognize I had specified 5.5.

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  8. #8
    franquero is offline Senior Member
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    Question How to filter information from tracker table

    Quote Originally Posted by andopes View Post
    ... you can build some view to filter information from tracker table...
    Hello andopes, how could I build a view to filter tracker table?

    Regards

  9. #9
    andopes's Avatar
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    Default Re: Security levels in Sugar CRM

    It requires a good php and SugarCRM development skills.
    Are you that guy?

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  10. #10
    franquero is offline Senior Member
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    Default Re: Security levels in Sugar CRM

    With PHP+Mysql no problem.

    Sugar CRM...... I learn quickly.


    Thanks for your time!!

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