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Thread: send email notification on task assignment

  1. #1
    riprod is offline Senior Member
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    Default send email notification on task assignment

    I have checked the 3 boxes under email settings that "notifications on" etc.
    However, if I assign a task to another user it does not send a notification. It also does not send notifications when I setup meetings or calls assigned to another user.

    How do I get these notifications to work ?

    thanks

    Chris

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: send email notification on task assignment

    Hi Chris

    You need to configure the email settings into SugarCRM to enable SugarCRM to send emails.
    Let us know if you need help on this.

    Regards
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
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    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  3. #3
    riprod is offline Senior Member
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    Default Re: send email notification on task assignment

    The mail is setup and it does work. For example, if I schedule a call and invite people, it does send the email invites out. This all works correcting.

    The problem is that it is not sending automatic notifications when I create a task, lead, call etc.

    thanks

  4. #4
    riprod is offline Senior Member
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    Default Re: send email notification on task assignment

    any ideas ?

  5. #5
    technatica is offline Junior Member
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    Default Re: send email notification on task assignment

    Fresh clean install and I am having the exact same issue.

  6. #6
    spencerm is offline Sugar Community Member
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    Default Re: send email notification on task assignment

    I just did a fresh install as well and the assignment notifications aren't working for us either.

    bump

  7. #7
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: send email notification on task assignment

    Hi guys

    Did you check the "Notify on Assignment" check box into "My Account" page?

    Regards
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  8. #8
    spencerm is offline Sugar Community Member
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    Default Re: send email notification on task assignment

    Yes. All notifications are turned on.

    Thanks!

  9. #9
    normdouglas is offline Junior Member
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    Default Re: send email notification on task assignment

    I am using the Community edition, and I can get the email notification to work EXCEPT when a Project Task is created and assigned (which is actually all we want the email for).

    I understand I could make a logic hook, but I want to make sure that this feature is NOT in the Community Edition before I go and make one.

    Cheers

  10. #10
    nice2cu's Avatar
    nice2cu is offline Senior Member
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    Question Re: send email notification on task assignment

    my prblem is, i create a new meeting and take for this 2 persons (excl. admin who create the meeting)
    the first persn in this list get the notificationmail, the second not....
    also often i create one meeting and invite 2 persons, again the first in list get the notivication to verivy this meeting. when he klick this link flollowing error appears:
    The focus id doesn't exist


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