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Thread: Send Invites from Schedule Calls sends wrong time

  1. #1
    adsherpa is offline Member
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    Dec 2008
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    Smile Send Invites from Schedule Calls sends wrong time

    Hi,
    I am using Sugar CE 5.2.0c edition. When I send invite through Schedule Call it sends the time different from the actual time (for example actual time is 10:00AM but the email shows 9:00AM). Also email that sends out from Call schedule are sent twice. Meetings are working fine for both email and time.

    I wonder if this is a bug on Sugar or something that can be fixed easily on our own.

    Please help!

  2. #2
    genius786's Avatar
    genius786 is offline Sugar Community Member
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    Smile Re: Send Invites from Schedule Calls sends wrong time

    Hi,

    Are you perform any changes in the code of SugarCRM ?


    Best regards,
    SARFARAZ AHMED KHAN
    Karachi, Pakistan
    skype: genius_crystal
    genius_crystal@hotmail.com
    92-314-2595624

  3. #3
    Khyth is offline Junior Member
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    Default Re: Send Invites from Schedule Calls sends wrong time

    I have the same problem with the same version of Sugar. I haven't made any code changes. Perhaps it's a bug in the daylight savings time code?

  4. #4
    mastiff is offline Junior Member
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    Default Re: Send Invites from Schedule Calls sends wrong time

    Similar problem. running 5.1
    Reading the messages exactly. its really not a problem but more of a perference.
    if I'm in US EDT and i create a calendat item for 2pm today .
    I invite someone in asia they need to know the exact time based on GMT not my time based on US Daylights savings time. so in a way it looks like the messages are more accurate.. but confusing for the recipients.

    Their should be a better way to do this... but its something that the developers should do...

  5. #5
    homemediapros's Avatar
    homemediapros is offline Junior Member
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    Houston Texas
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    Default Re: Send Invites from Schedule Calls sends wrong time

    BUMP --

    Test Case:

    Create Meeting
    Send email using Workflow and Alerts:

    Meeting is set for 21:30 CST
    Alert Email has the same date but 15:30 as time.

    I cant find any place to change it. Anyone with ideas ?

    EK

    Quote Originally Posted by mastiff View Post
    Similar problem. running 5.1
    Reading the messages exactly. its really not a problem but more of a perference.
    if I'm in US EDT and i create a calendat item for 2pm today .
    I invite someone in asia they need to know the exact time based on GMT not my time based on US Daylights savings time. so in a way it looks like the messages are more accurate.. but confusing for the recipients.

    Their should be a better way to do this... but its something that the developers should do...

  6. #6
    lakshmiphp5 is offline Junior Member
    Join Date
    Apr 2009
    Posts
    2

    Default Re: Send Invites from Schedule Calls sends wrong time

    hi,
    SARFARAZ AHMED KHAN.

    can you tell me where exactly is the code for the alert/confirmation box for the call/meeting reminder.
    as im unable to find the location for the path. im a newbie im working with sugarcrm 5.0

    waiting for your reply.

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