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Thread: SendError

  1. #1
    wprauchholz is offline Sugar Community Member
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    Default SendError

    Running under FC5, mysql-5.0.22-1.FC5.1, php-5.1.4-1, httpd-2.2.2-1.2
    when sending an email, I got the following error messages:
    Tue Oct 3 15:50:14 2006,886 [1937] FATAL SugarCRM - SugarPHPMailer encountered an error: SMTP Error: The following recipients failed: aaa@bbb.com, ccc@gmail.com
    Tue Oct 3 15:50:15 2006,239 [1937] FATAL SugarCRM - Error emailing:SMTP Error: The following recipients failed: aaa@bbb.com, ccc@gmail.com

    I sent then the same with thunderbird using exactly the same email addresses (copy/paste) and it worked. I also checked very carefully to make sure there was no wrong spelling.

    The SendError message happens from time to time with a certwqin user of sugar. All other users work with no problem.

    Any ideas? Thanks

  2. #2
    micronova is offline Sugar Community Member
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    Default Re: SendError

    we have the same problems as you

  3. #3
    wprauchholz is offline Sugar Community Member
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    Default Re: SendError

    Nobody els suffering this problem?
    No idea what it could be?

  4. #4
    malcolmh's Avatar
    malcolmh is offline A Sugar Hero | Help Forum Moderator
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    Default Re: SendError

    Quote Originally Posted by wprauchholz
    Running under FC5, mysql-5.0.22-1.FC5.1, php-5.1.4-1, httpd-2.2.2-1.2
    when sending an email, I got the following error messages:
    Tue Oct 3 15:50:14 2006,886 [1937] FATAL SugarCRM - SugarPHPMailer encountered an error: SMTP Error: The following recipients failed: aaa@bbb.com, ccc@gmail.com
    Tue Oct 3 15:50:15 2006,239 [1937] FATAL SugarCRM - Error emailing:SMTP Error: The following recipients failed: aaa@bbb.com, ccc@gmail.com

    I sent then the same with thunderbird using exactly the same email addresses (copy/paste) and it worked. I also checked very carefully to make sure there was no wrong spelling.

    The SendError message happens from time to time with a certwqin user of sugar. All other users work with no problem.

    Any ideas? Thanks
    It looks as though you are sending separate Email addresses with "," instead of a ";" which may be causing the problem. AFAIK you should use a semcolon instead of a comma. I think there will be a fix in 4.5.0e to automatically change a comma into a semi-colon.

    Hope this helps
    Cheers Malcolm

    Genius4U Limited - Ingenious simple IT solutions for you / Genial einfache IT Lösungen für Sie
    http://www.genius4u.com or http://www.genius4u.de

  5. #5
    wprauchholz is offline Sugar Community Member
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    Default Re: SendError

    Thanksf for the tip Malcoml, will try it out.

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