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Thread: Sending emails to multiple users

  1. #1
    mptaszek is offline Member
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    Default Sending emails to multiple users

    Hi,

    Is there any way to send a notification email to more than one user in the same time? For example, when creating an opportunity I would like to send an email to the assignee AND always to the members of the marketing department.

    If it is a problem I can use some distribution list alias which will group marketing ppl into one email address. However, I still need the ability to automatically CC them.

    Should I look for any plugin/unofficial patch/some place in the configuration?

  2. #2
    chrislynch8's Avatar
    chrislynch8 is offline Sugar Community Member
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    Default Re: Sending emails to multiple users

    Quote Originally Posted by mptaszek View Post
    Hi,

    Is there any way to send a notification email to more than one user in the same time? For example, when creating an opportunity I would like to send an email to the assignee AND always to the members of the marketing department.

    If it is a problem I can use some distribution list alias which will group marketing ppl into one email address. However, I still need the ability to automatically CC them.

    Should I look for any plugin/unofficial patch/some place in the configuration?
    If you have Pro/ENT then you can just select the Marketing Department team and send the alert to them as well as the assigned to user.

    Rgds
    Chris
    Linkedin Profile:Chris Lynch

    FDC IT Solutions
    FDC House
    Wellington Road
    Cork
    Ireland

  3. #3
    mptaszek is offline Member
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    Default Re: Sending emails to multiple users

    No, unfortunately we are using Open Source edition.

    Thanks for the advice though

  4. #4
    chrislynch8's Avatar
    chrislynch8 is offline Sugar Community Member
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    Default Re: Sending emails to multiple users

    How are you triggering the alert or is it an on assignment alert?
    Linkedin Profile:Chris Lynch

    FDC IT Solutions
    FDC House
    Wellington Road
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  5. #5
    mptaszek is offline Member
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    Default Re: Sending emails to multiple users

    The alert/email should be automatically sent when the new opportunity is created (or might also be triggered on assignment if it is the only way to do it).

  6. #6
    chrislynch8's Avatar
    chrislynch8 is offline Sugar Community Member
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    Default Re: Sending emails to multiple users

    I think that the notify on assignment is the only way to alert in the CE version. It would be worth searching the Sugar Forge for addons that will allow workflow management, etc..

    Rgds
    Chris
    Linkedin Profile:Chris Lynch

    FDC IT Solutions
    FDC House
    Wellington Road
    Cork
    Ireland

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