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Thread: Sent mails not showing in the email module

  1. #1
    marcielo is offline Sugar Community Member
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    Default Sent mails not showing in the email module

    Hi there

    All of a sudden sent mails are only shown sporadically within the email module.

    I checked the error log file and I see the following error repeatedly:

    [18-May-2011 09:36:44] PHP Warning: Division by zero in .../modules/Emails/EmailUIAjax.php on line 820

    What does it mean, and how do I solve this?

    I use SugarCRM CE 5.5.4

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Sent mails not showing in the email module

    It seems the parameter "limit" is missing or empty on request.

    Add the following code at line #816 of such script:

    PHP Code:
    $GLOBALS['log']->fata("Request for getMessageListSugarFolders: " print_r($_REQUESTtrue)); 
    Try again, edit the script sugarcrm.log and let us know the output of such log entry.

    By the way, are you able to reproduce this same issue in a fresh install?

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    André Lopes
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  3. #3
    marcielo is offline Sugar Community Member
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    Default Re: Sent mails not showing in the email module

    Thank you for helping.
    I did replace the old code with yours a couple of hours ago. I checked the log and there are no entries for today yet, but I would have to check it in the end of the day in order to get a better view.
    I have another installation with the same version and I noticed that the first entry I got in the log (july last year) is the same error.

  4. #4
    marcielo is offline Sugar Community Member
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    Default Re: Sent mails not showing in the email module

    I checked the error log this morning and no error showed for the email. So I think you fixed it!

    Thank you very much for your help

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