Results 1 to 3 of 3

Thread: Separation of Leads without using Sugar Pro

  1. #1
    sloan is offline Sugar Community Member
    Join Date
    Sep 2006
    Location
    Southern CA
    Posts
    10

    Default Separation of Leads without using Sugar Pro

    I am going to recommend Sugar OS for a small office. They need to have their leads seperated. Sometimes sales people will steal each others leads, I am told. This office is not willing to put up any money right now for Sugar Pro. I suggested a proof of concept installation. Since this rollout will be highly customized I do not want to do seperate installs. It would be too time consuming to modify and admin each seperate instance. So as I see it my options are to try to do seperate databases for each user. I am not sure if this is possible with Sugar OS. I also feel a little funny about this ( I want SugarCRM to suceed wildly) because this is functionality that they could be paying SugarCRM to attain through SugarPro. This next concept may not need to be said, but many people are completely unfamiliar with open source and need to have their hand held throughout the recommendation implementation and adoption phases. It seems the only way to get some people to go down the open source road is through a successful trial.

    So my questions are:

    Can I run different instances of the db for each user.

    Is there another way to do this. Possibly a long term trial of SugarPro Onsite

    Maybe SugarCRM would like to offer a long term hosted trial option of Professional to stimulate adotption. This could be something similar to the demo now offered but a seperate instance where it could be customized (admin rights)

    Possibly someone would have another suggestion that I have missed?

  2. #2
    Angel's Avatar
    Angel is offline Sugar Community Member
    Join Date
    Jul 2005
    Location
    Los Angeles
    Posts
    4,813

    Default Re: Separation of Leads without using Sugar Pro

    Quote Originally Posted by sloan
    So my questions are:

    Can I run different instances of the db for each user.

    Is there another way to do this. Possibly a long term trial of SugarPro Onsite

    Possibly someone would have another suggestion that I have missed?
    You can't run separate databases without having separate installs.

    However, it would seem as though what you are wanting could be accomplished through the use of roles and making sure the leads are assigned to their respective managers.

    i.e. Create a security role that allows users to see only those leads that are assigned to them. Apply that role to all the users you wish to control in this manner. As leads are entered, make sure the Assigned To value is set accordingly.
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

    ________
    | Projects: |_____________________________________
    |
    | CandyWrapper (.NET Wrapper for SugarCRM SOAP API). Source now available on GitHub!
    | GoldMine to SugarCRM Express Conversion. Latest: 1.0.1.7 (Nov. 3, 2009)
    | CRM SkyDialer (Skype Integration). Latest: 1.0.2 (Feb. 17, 2010)
    | Round Robin Leads Assignment
    | Phone Number Formatter
    | CaseTwit (Twitter Integration)
    ______________________________________________

  3. #3
    kpit's Avatar
    kpit is offline A Sugar Hero | Help Forum Moderator
    Join Date
    Dec 2005
    Location
    Memphis, TN
    Posts
    996

    Default Re: Separation of Leads without using Sugar Pro

    You could also look at TeamsOS and create a private team for each person with the manager also being a member of those teams that are their responsibility. A new version is in beta right now for version 4.5.0. You should not install this in a production environment with a beta program but it is something you can test it out.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •