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Thread: Session expired just after login

  1. #1
    clementn is offline Junior Member
    Join Date
    May 2011
    Posts
    4

    Default Session expired just after login

    Hello,

    I'm having this weird issue :

    I have a fresh install of SugarEnt and I have created some users.
    The problem is some of the users can't login because "the session has expired" right after. But others can...

    Any idea of what could cause this issue ?

    Thanks in advance,

    Clément.

  2. #2
    sts's Avatar
    sts
    sts is offline Sugar Community Member
    Join Date
    Aug 2010
    Posts
    978

    Default Re: Session expired just after login

    Sounds like a cookie problem. You could check if the users who can't login have allowed cookies in their browsers.
    Stefan Ulrich Sauer
    System Analyst

    Devoteam Danet GmbH
    Gutenbergstraße 10
    D-64331 Weiterstadt
    Germany
    email: Stefan-Ulrich.Sauer@devoteam.com
    http://www.devoteam.de

  3. #3
    Angel's Avatar
    Angel is offline Sugar Community Member
    Join Date
    Jul 2005
    Location
    Los Angeles
    Posts
    4,813

    Default Re: Session expired just after login

    Also make sure that the same user isn't logging in from more than one machine as you cannot do that with Pro or Ent.
    Regards,

    Angel Magaña
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

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