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Thread: Set Team of Task when created

  1. #1
    chrislynch8's Avatar
    chrislynch8 is offline Sugar Community Member
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    Default Set Team of Task when created

    Hi,

    I have set my default Team to Area 111: I-T. when I create a Call or Meeting it uses this Team, but when I create a Task it uses Global? How to I fix this so when creating a Task it uses the default team of the User.

    I tried to do this with a Workflow, saying when a Task is Create set the Team ID as that of the logged in user. But this fails and the task is not even created this might be a bug. I'm on version 5.0.0

    Rgds
    Chris
    Last edited by chrislynch8; 2009-07-01 at 09:10 AM.
    Linkedin Profile:Chris Lynch

    FDC IT Solutions
    FDC House
    Wellington Road
    Cork
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  2. #2
    sugarcane is offline Sugar Community Member
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    Default Re: Set Team of Task when created

    Hi Chris,

    this is a known SugarCRM bug: #20955 and #21328

    Someone posted a fix for the above bug 21328 here, you might want to check it out and see if it resolves your issue.
    Intelestream has a great deal of experience hosting and customizing the SugarCRM application. Our company is made up by former employees of SugarCRM, and together we have over 50 years of experience working with the application. To learn more about us, please visit our website at www.intelestream.net or contact us directly at 800-391-4055 or by email at info@intelestream.net

  3. #3
    chrislynch8's Avatar
    chrislynch8 is offline Sugar Community Member
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    Default Re: Set Team of Task when created

    Thanks,

    That has sorted my issue - but it still doesn't explain why I was unable to do it with the Workflow, might be another bug.

    Anyway can I create the custom upgrade file for /custom/include/EditView/EditView2.php

    Rgds
    Chris
    Linkedin Profile:Chris Lynch

    FDC IT Solutions
    FDC House
    Wellington Road
    Cork
    Ireland

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