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Thread: setup wizard dies in step 7

  1. #1
    pfraterdeus is offline Junior Member
    Join Date
    Sep 2006
    Posts
    2

    Default setup wizard dies in step 7

    The wizard stops after this:

    Creating Sugar application tables, audit tables, and relationship metadata...

    Creating the database sugarcrm on localhost...done

    I'm running on Centos with MySQL - 4.1.20

    Sugar Suite 4.5.0b
    Apache 2.0.52
    PHP Version Installed: ( ver 4.3.9 )

    (although i actually upgraded php to 4.4.4, the wizard still sees 4.3.9?)

    Everything seems to go fine until then.
    The sugarcrm DB is setup in mysql, but nothing else makes it.
    The whole thing just stops. No errors, no nothing!

    Any pointers?
    This seems very odd.

    Thanks!

    Peter

    peterf at
    macdotcom

  2. #2
    pfraterdeus is offline Junior Member
    Join Date
    Sep 2006
    Posts
    2

    Default Re: setup wizard dies in step 7

    Ah.Got it!

    sudo tail /var/www/mydomain.com/logs/error_log
    shows:

    PHP Fatal error: Allowed memory size of 16777216 bytes exhausted (tried to allocate 23040 bytes) in /usr/local/src/SugarSuite-Full-4.5.0b/modules/EmailMarketing/EmailMarketing.php on line 126, referer: http://www.semiotx.com/sugarcrm/install.php

    Boosted memory_limit to 32MB and all is OK!

    memory_limit = 32M ; Maximum amount of memory a script may consume (8MB)


    Total time: 33.125217 seconds.
    Approximate memory used: 66730832 bytes.

    Thanks for being here!

    P

    :-)
    Last edited by pfraterdeus; 2006-09-14 at 03:40 PM. Reason: typo

  3. #3
    siliconcty is offline Sugar Community Member
    Join Date
    Jan 2005
    Posts
    26

    Default Re: setup wizard dies in step 7

    fedora core 4, php 5.0.4 sugar 4.0.5b all components accepted except php-json which isn't installed

    At step 6 when I click next - the next thing that happens is a "The page cannot be displayed" message is shown in the browser. The url at the top of the browser is the http://www.mydomain.com/sugardir/install.php

    I looked in mysql. the database has been created but no tables are created and no other messages are displayed (that I can see) before the page cannot be displayed appears.

    After reading the posts here, I increased the php.ini memory to 128M. My /var/log/httpd/error_log says

    Al[client xx.xxx.xxx.xxx PHP Fatal error: Allowed memory size of 8388608 bytes exhausted (tried to allocate 14592 bytes) in /var/www/html/crm/modules/Emails/Email.php on line 215, referer: http://www.domain.com/sugardir/install.php
    Allowed memory size of 8388608 bytes exhausted (tried to allocate 21 bytes)
    lowed memory size of 8388608 bytes exhausted (tried to allocate 21 bytes)

    Figuring that maybe the php.ini memory directive can't handle more than a two digit memory specification, I had it set at 96M but same result.

    What also seems to happen is that an .htaccess file seems to be created every time I try to execuate an install. I've been removing it to get the install going again.

    Any ideas?

    SOLUTION FOUND: Apparently after increasing the memory in php.ini , I didn't restart httpd. After that, the install went fine and I was able to login.
    Last edited by siliconcty; 2006-09-15 at 03:49 AM. Reason: Found Solution

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