Several problems Admin area

[edelapatte]

Hi all,
I did a fresh install of 4.5.1e, no demo data. Environment is LAMP, MySQL 5.x, PHP 5.x The several problems I have are in the admin area. I thought I do run the diagnostic maybe that will tell me if anything is wrong. Doing so gave me the following error:
Getting custom dir...
Error: PCLZIP_ERR_READ_OPEN_FAIL (-2) : Unable to open archive 'cache/diagnostic/32c40cc1-df9e-63e9-f582-46f399e26d9a/diagnostic20070921-121228/custom_directory.zip' in wb mode

System setting give me only SYSTEM SETTINGS: that's it no information at all.

Locale settings the same: SYSTEM LOCALE SETTINGS: (nothing more)

Module Loader the same: ADMINISTRATION: MODULE LOADER (There is a internet connection available so that would not be the problem, I guess.

Role Management: I cannot create a Role. It come up with just ROLES: nothingelse

I am running on a virtual server under Plesk 8.x which has for each virtual domain it's own session_save_path. I hacked checkSystem.php with overruling the $session_save_path = '/var/www/vhosts/yourdomain/httpdocs/tmp'; But of'course also not choosing the default settings later on by telling Sugar the save_path is a custom one. The install ended ok.

If there is somebody who did have the same problems, point me to some threads or any other suggestions are welcome.

Thanks!
Ed

[kbrill]

Did you check permissions to the directories and such. I have seen the diagnostic thing when permissions/owners are not set right. The other still could be permission related but it's a stretch.

[edelapatte]

Because I am running as vhost under Plesk 8.x I have to check. I saw the Plesk and Vhost id's. I am gonna test if changing the owner will sole my problems.

I guess you don't mean the general permissions on dir's and files as mentioned when installed because these all gave OK.

Thanks so far.

[kbrill]

It gave the OK for all those that existed at install time. Check permissions again, it still a possibility and is easy to do.