Hi guys, fairly new to Sugar CRM and I have a very simple problem.

For some reason I can not log a message to our sugar crm log file (called sugarcrm.log that resides in the sugar installed root directory).

I use the following method to write a log:
$GLOBALS['log']->info("TEST LOG MESSAGE");

I am 100% certain that the code is executing the function that this step resides in, however there is nothing in the log when I check it.

The log level is set to debug (and I can see other info log messages).

This function is in a custom module that I have created via package builder and then added custom code and redeployed.

Am I missing something here? Do I need to include any other packages or enable something? Any help that can be shed upon this simple problem would be much appreciated! Thanks


I am using Sugar Enterprise 6.2.0