skipping bounced email because it does not have the removeme link

[blasphemonium]

I use:
Sugar CE 5.5.0 (Build 6655)
Linux (CentOS 5.4)
MySQL 5
PHP 5

I have been trying so long to make bounce detection works, however it is not doing.

I edited both EmailMan.php and ProcessBouncedEmails.php files according with other posts to assure that trackerID is included in sent emails and then look for it in the raw source rather than headers.

I discarted problems with schedulers because I checked the log and it is working.
In fact when I check the bounce account through webmail I find that bounced emails were marked as read, but those which are not bounced remain as unread.

From the log I also found these entries:

*********** NO duplicate found, continuing with processing.
*********** Importing RAW email.
...
InboundEmail found multipart email - saving attachments if found.
Query:INSERT INTO emails_text (email_id, from_addr, to_addrs, cc_addrs, bcc_addrs, reply_to_addr, description, description_html, raw_source, deleted) VALUES('96a9.........

Which makes me think that sugar is retrieving information from bounced emails, and in fact for the "raw_source" variable, retrieved value is:

.......\nX-SugarCRM-TrackingID: f41cb267-82f9-056d-74c0-4bc9c5457695

Bounced emails are read, and trackingID is also read, however few lines later in log file I found this entry:

Warning: skipping bounced email because it does not have the removeme link.
So now I am really desperated. Any body has got an idea on how to make it work?

Any ideas of where could be the problem?

Thanks in advance

[jstolle]

Any ideas of where could be the problem?

See if my fix helps you out: http://www.sugarcrm.com/forums/showt...921#post225921